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    Egypt Hosts Shared Services and Outsourcing Forum

    Date published: 2 September 2019

    Egypt, represented by the Information Technology Industry Development Agency (ITIDA), in cooperation with the Shared Services and Outsourcing Network (SSON), is hosting the Shared Services and Outsourcing Forum Middle East 2019, on September 3-4, under the patronage of the Minister of Communications and Information Technology Amr Talaat.

    Egyptís hosting of the Forum comes in line with the vision of the Ministry of Communications and Information Technology (MCIT) to reinforce Egyptís position as a hub for shared services and outsourcing in various IT areas.

    The Forum discusses a number of topics of interest to decision makers, including corporates and international organizations. This includes discussing the best practices and key elements of successful strategies for choosing centers and locations for providing shared services.

    In addition, the Forum delves into common mistakes of international organizations and private institutions in choosing service providers, how to develop and benefit from successful business models.

    The Forum serves as a special platform for experts and industry leaders to meet and discuss the future of shared services and modern digital business models for managing outsourcing services.

    It is also a great opportunity to present the development achieved in Egypt, especially the transformation from a mere location for providing classic outsourcing services to an international hub for high-quality value-added services.

    SSON has recently issued a report, presenting Egyptís competitive potentials, including its unique geographical location, the abundance of skilled personnel, competitive business costs, and its growing ICT sector, placing Egypt in a privileged position for providing high value-added services, and maintains the growth of these services, especially transboundary services.

    Companies including Teleperformance Egypt, Xceed, Raya, and BDO Esnad participated as partners of the Forum, and Deloitte as the consulting partner.

    SSON is the world's largest community of shared services and outsourcing professionals, with more than 140,000 members specializing in shared services and outsourcing.

    For the past 25 years, SSON has been providing consultation and facilitating communication for exchanging knowledge and expertise needed to succeed, through organizing leading events and providing digital content such as reports, surveys, interviews, editorial, research papers, infographics and data analytics.






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