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    Egypt Breaks Into Top 10 Offshoring Destinations

    Date published: 26 May 2009

    Egypt has emerged as the sixth most attractive offshoring destination according to the 2009 A.T. Kearney Global Services Location Index™ entering the top 10 for the first time.

    The report analyzes and ranks countries for locating outsourcing activities including IT services, contact centers and back office support. It measures against three categories – financial attractiveness, people and skills availability and business environment.

    Egypt, having ranked 13th in 2007, is fast becoming one of the world’s hottest offshoring destinations and has established itself as the leading Middle East and North Africa location. The report cited the competitive cost and the availability of qualified people on top of Egypt’s biggest attractions.

    A recent report by the Commonwealth Business Council and CyberMedia also highlights Egypt’s continued progress and capabilities, ranking it the number one outsourcing destination in Africa.

    The study which outlined the outsourcing readiness of 15 African nations, clearly expressed that infrastructure, people and skills played a key role in the offering, with Egypt ranking highly in these areas, and topping the list overall.
    Commenting on the findings of the recent A.T. Kearney report, Dr. Hazem Abdelazim, CEO of Egypt’s Information Technology Development Industry Agency (ITIDA) said:  “We are seeing a continued shift in the global outsourcing landscape.

    Companies looking to outsource are looking not only at the cost benefits, but also at the skills and availability of talent and the overall business environment. Egypt is continuing to push forward in developing its large talent pool and in providing a safe, modern business environment.”

    The ever-growing list of multinationals investing in Egypt including Vodafone,
    Teleperformance, IBM, Microsoft, SQS, Stream Global Services, and Valeo is another testament to the country’s unwavering efforts to establish itself as a leading global outsourcing destination.

    About ITIDA
    Located in the heart of modern business environment at the Smart Village, The Information Technology Industry Development Agency (ITIDA) is a governmental entity spearheading the development of the Egyptian IT sector and increasing its global competitiveness. ITIDA, an affiliate of the Ministry of Communications and Information Technology (MCIT), is tasked with the focal role in the developing the IT industry through identifying the needs of the local industry and addressing them with tailored programs. The agency is considered to be a one-stop-shop for foreign investors and a strategic advisor to Multi-National Companies (MNCs) investing in the Egyptian IT sector.  It further plays a leading role in enhancing the Egyptian cyber security and data protection framework towards a more secure e-Business and Business Process Outsourcing (BPO) services positioning.

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