Digital Egypt

In alignment with Egypt Vision 2030, and Egypt’s digital transformation strategy, the Ministry of Communications and Information Technology (MCIT) has embarked on building Digital Egypt. Digital Egypt is an all-encompassing vision and plan, laying the foundations for the transformation of Egypt into a digital society. To usher this transition to a digital society and build a strong digital economy, "Digital Egypt" is built on three main planks:

  • Digital Transformation
  • Digital Skills and Jobs
  • Digital Innovation

Digital Transformation

Recognizing the ICT role in developing the public sector for the advancement and improvement of services delivered to citizens, MCIT seeks to create public value, in terms of value for individuals through easy access to government transactions and information, and value for government in terms of doing more for less. Egypt has been adopting a robust strategy and strong course of action in transforming the existing government services and community ecosystem to an entirely digital and data driven ecosystem, to provide public services in a faster and simpler way.

The digital services have been started in Port Said, as a pilot project. A number of 170 public services will be provided to citizens digitally nationwide. In cooperation with other ministries, four sets of services, including 36 digital services, are being rolled out nationwide, namely the traffic, notarization, supply and investment services. Egyptian citizens, anywhere in the country, will be able to receive these services in a digital format, through five channels: e-portals, mobile applications, service centers, call centers and ENPO offices and kiosks. Access to these platforms is through the citizen's Digital Identity.

"Digital Egypt e-platform" has been launched, through which public services are provided online.

Phase one of the digital transformation project was implemented in mid-2019 as a pilot project in Port Said City, starting with digitizing 30 services. Currently, a number of 155 digital government services are being provided, with the project to expand to other governorates. Several e-services were developed and launched for a number of entities, including law enforcement, notarization, personal status, family courts, supply, electricity, agriculture, traffic, real estate registration, Mortgage Finance Fund (MFF), and the General Authority for Investment and Free Zones (GAFI). The project has been completed in Port Said, and the same services are being deployed nationwide.

Digital Skills and Jobs

Building the Egyptian Citizen to be ready for the future and the digital transformation era is the first step in promoting Digital Egypt. A digital society can't be built without having the right level, the right expertise and the right number of human resources that will carry this mission. MCIT took into consideration providing training and building capacities of all society segments, including school and university students, graduates, professionals, women, and Persons with Disabilities (PwDs), in addition to Arab and African young people. MCIT seeks to expand Egypt's skill pool and experiences within the various specializations of the ICT industry. MCIT implements a number of initiatives and programs to develop digital skills in various technology fields, support innovation and promote entrepreneurship. The objectives of these initiatives are not only to meet the needs of the local market but also to qualify young people to compete internationally. The training programs and initiatives started with providing training to 4000 trainees on ICT fields, exceeded in 2019 to reach 13000 trainees. During the fiscal year 2020-2021, it is scheduled to provide training to 115000 trainees at a total cost of EGP 400 million to build a wide base in all ICT areas, thus building a digital society based on science and technology. Initiatives recently launched in the field of building the Egyptian citizen pursues a "hierarchical approach" in providing a number of training opportunities to qualify young people to join the local and international labor market. To learn more about MCIT digital capacity building initiatives, kindly click here.

Digital Innovation

MCIT seeks to build and foster an ecosystem that encourages entrepreneurship and spurs creativity. It also endeavors to promote research and development, innovation and entrepreneurship in the field of ICT to drive sector growth, support sustainable national development and position Egypt as a regional innovation hub.

Artificial Intelligence

MCIT is keen on integrating advanced technologies such as Artificial Intelligence (AI) in the digital system, and activating its applications in support of decision-making, within the framework of implementing the national AI strategy. Egypt’s AI Strategy seeks to create an AI Industry in Egypt, including the development of skills, technology, ecosystem, infrastructure and governance mechanisms to ensure its sustainability and competitiveness Egypt embarked on a number of key initiatives in 2019, including establishing an AI Applications Center that will focus on addressing Egypt’s development goals in the key sectors using AI, and forming the National AI Council, led by MCIT, which is the governing body for Egypt’s AI strategy. To learn more, kindly click here.

Egypt Startup Eco-system

MCIT supports Egyptian young entrepreneurs with newly-established startups, or those who are willing to turn their ideas into successful business, through providing fully-fledged incubation packages including financial support, in-kind services, mentors, needed software and hardware for ICT startups. It also supports startup growth and creates an innovation culture among Small and Medium-Sized Enterprises (SMEs) in Egypt. It helps them build their capacities to generate and implement innovative ideas for a better business future, through offering professional consultancy services, establishing public-private partnerships, or offering a free working and exchange space. According to a report by MAGNiTT, a renowned startup platform, Egypt recorded the highest number of startup funding and investment deals in the Middle East and North Africa (MENA) region, during the first quarter of 2020, achieving 37% of the total number of deals. To learn more about initiatives and programs for promoting innovation and startup eco-system, kindly click here.

Applied Innovation Center

The Applied Innovation Center (AIC) has been established to promote the use of emerging technologies in tackling, analyzing and solving national challenges, with the aim to attain sustainable development in different sectors, including agriculture, healthcare and education, as well as developing the human capital and creating an enabling environment for the growth of innovative startups. It cooperates with global companies in specialized research projects to develop practical solutions to overcome the challenges facing the society and build advanced skills in various disciplines.

  • Digital Infrastructure

Digital Infrastructure

Developing the digital infrastructure is one of the bases upon which the three main pillars of Digital Egypt are built.

Internet Speed

MCIT has launched several major projects to improve the quality of fixed broadband in Egypt. Investments with USD 1.6 billion were infused over the past two years to develop the ICT Infrastructure, leading to a higher average Internet speed of 31.38 Mbps, in August 2020, according to Ookla’s Speedtest. This has led to improving Egypt’s rank in terms of the average Internet speed, to occupy the second place in Africa in 2020, compared to the 40th in 2019 and the 91st at the international level, instead of the 97th.

This comes as a result of MCIT continuous efforts to implement its ambitious plan to improve the quality of Internet services in Egypt, which helped list the country among the top countries in Africa and the world. The huge investments infused for developing the ICT infrastructure over the past years have enabled the Internet in Egypt to accommodate the unprecedented data traffic surge, with the exceptional circumstances that the country has been going through over the past few months.

Fiber- Optic Cables

A new network of fiber optic cables is being established to connect 32,000 government buildings across the nation, with an investment of around EGP six billion within 36 months. A number of 5,300 government buildings have been connected through a fiber-optic network. It is to link the buildings with fiber optic cables rather than depending on the Internet, thus providing a more resilient service.

National Center for ICT Services Quality Control and Monitoring

The National Center for ICT Services Quality Control and Monitoring has been established to measure, periodically, the quality of voice and Internet services provided by telecommunication companies operating in Egypt. The Center also aims to achieve transparency by publishing monthly reports on the National Telecom Regulatory Authority (NTRA) official website, to update citizens and companies on the quality of services provided by telecommunication companies, thus helping citizens choose the strongest network in places where they live or work.

Mobile Number Portability (MNP)

The Mobile Number Portability (MNP) service was launched after applying new regulations set by the National Telecom Regulatory Authority (NTRA), according to international standards. The service enables mobile telephone subscribers to retain their mobile telephone numbers when changing from one mobile network to another. The aim is to facilitate the transfer process for subscribers and reduce the time needed to switch between mobile networks, in a maximum of 24 hours.

  • Legislative/Regulatory Framework

Legislative Framework

Given the huge changes Egypt is witnessing in the provision of telecommunications services and the transition into a digital society, the government gave priority to developing the ICT sector, coping up with technological leaps and creating a new state-of-the-art ecosystem through issuing a number of laws that regulate this sector. MCIT is cooperating with the state's other sectors to reform the legislative environment, through proposing a number of laws. The cybercrime law, the intellectual property, consumer protection and e-signature laws have been enacted. Two more laws, namely the data protection law and the e-commerce law are due to be enacted.

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