Institutional Development

Institutional development aims to create a smart, sustainable work model within government institutions: ministries, governorates, and public agencies through digital transformation to boost their ability to meet citizens’ needs and expectations. This is achieved by qualifying government employees, optimizing state agencies, improving the quality of public services, and enhancing people’s digital participation.
  • General Framework
  • Projects and Programs
  • Developing and Building Digital Capabilities
  • Promoting Digital and Institutional Excellence

Overview of Institutional Development

Shaping a safe, productive, and sustainable interactive digital society by preparing institutions, employees, and citizens to embrace digital transformation and ensuring its sustainability.

- Raising efficiency and achieving sustainable digital operational excellence within government institutions
- Optimizing state resources, improving the quality of public services, and increasing customer satisfaction
- Maintaining digital, administrative, and environmental sustainability of agencies and services
- Qualifying government employees to cope and keep pace with the rapid technological change
- Enhancing people’s digital participation to bring about digital and financial inclusion

Efficiency and effectiveness, participation and governance, quality, excellence, and sustainability

Institutional Development References
Egyptian Constitution, Egypt's Vision 2030, Sustainable Development Goals (SDGs), and Agenda 2063

Strategic Pillars of Institutional Development
- Digitally-enabled environment
- Supportive technology and techniques
- Qualified and competent government employees
- Sustainable operational excellence

Institutional Development projects and programs aim to achieve several objectives, including:

1. Relocating to New Administrative Capital as Smart, Participatory Government
- Prepare heads and staff in the relocating ministries and agencies for the new work environment by raising awareness of the culture, behaviors, and digital skills needed to adapt to the new workplace
- Assess employees in MCIT and affiliates and name those moving to the New Administrative Capital
- Create a list of MCIT premises
- Determine the status of the following: MCIT different premises after relocation, incentive pay, housing, furniture, transportation, and readiness level

2. Maintaining Sustainable Digital Transformation and Work Continuity in New Administrative Capital
- Support the creation of digital transformation units (DTUs) in the relocating ministries and agencies
o Develop a plan to support the creation and development of DTUs across relocating ministries and agencies
o Establish procedures in terms of assessments and tests to select the best candidates for work at DTUs
- Launch the Digital Transformation Academy (in May 2021) to maintain a sustainable digital transformation
- Implement a comprehensive plan to provide technical support to DTUs. The plan includes developing an operational structure and organizing programs and workshops to build the general and special capacity of heads and staff
- Develop a standard operating procedure (SOP) manual for DTUs in ministries and national organizations, and share it with the entities moving to the New Administrative Capital
- Develop an SOP manual for DTUs in governorates to ensure a sustainable digital transformation
- Develop a digital governance handbook for DTUs and the state administrative apparatus departments dealing with the units

3. Digital Institutional Development for Governorates
- Promote sustainability of digital transformation and government services in Port Said
o Conduct a post-implementation review of the digital transformation project in Port Said to identify and overcome challenges
o Review the status of digital transformation in technology centers and directorates and follow up on the creation of a DTU in the governorate’s general bureau
o Measure the level of awareness of employees and citizens in Port Said about digital transformation projects through surveys
o Organize digital capacity-building programs for employees at the governorate’s general bureau and affiliated directorates

- Prepare governorates for digital transformation and ensure its sustainability
o Organize digital capacity-building programs for heads and staff in governorates: Aswan, Assiut, Alexandria, Ismailia, Luxor, Red Sea, Beheira, Giza, Dakahlia, Suez, Sharqia, Gharbia, Fayoum, Cairo, Qalyubia, Menoufia, Minya, New Valley, Beni Suef, Port Said, South Sinai, Damietta, Sohag, North Sinai, Qena, Kafr El-Sheikh, Matrouh
o Provide technical support for the creation of DTUs in Aswan, Alexandria, Ismailia, Luxor, Red Sea, Beheira, Suez, Sharqia, Gharbia, Cairo, Fayoum, Qalyubia, Menoufia, Minya, Damietta, Kafr El-Sheikh, and Matrouh.

- Institutional development and work system governance at government service centers:
o Identify challenges and obstacles facing government service centers in light of their work regulations
o Maintain communication with owners and staff of government service centers to address their complaints
o Form a supreme committee to study and amend government service centers controls, in light of the ICT Minister’s Decree No. 113 of 2020
o Organize capacity-building programs for owners and staff of government service centers

- Institutional development of government service complexes in rural villages within the Decent Life Initiative
o Implement a plan for institutional development and digital capacity-building for employees in 332 government service complexes across main local administrations in the rural villages targeted within Decent Life

- Sustainable digital operational excellence for government institutions
o The project helps simplify operations and procedures; reduce expenses; optimize resource management; save time, resources, and energy; provide a safe, healthy workplace and environment; ensure work continuity and raise efficiency; and achieve environmental sustainability within institutions
o A pilot project launched in Sharm El-Sheikh in conjunction with COP 27, through a specialized international company to transform some of the city’s government buildings (general bureau and a hospital) into green smart buildings
o The possibility of replicating the project across national organizations is being studied. The project is to be executed in collaboration with local engineering companies that had the expertise transferred to, with the aim of raising efficiency, reducing energy waste, and bringing about sustainable digital operational excellence within organizations

The Developing and Building Digital Capabilities programs prepare society (institutions, employees, and citizens) for digital transformation projects and ensure their sustainability. In light of Article 25 of the Egyptian Constitution, the programs eradicate digital illiteracy and build digital dexterity in society to become tech-ready, helping reach a smart, participatory government and an interactive digital society that is safe, productive, and sustainable.

- Optimize government performance
- Improve citizen's journey in a government agency
- Support digital governance, transparency, and anti-corruption mechanisms
- Help achieve digital and financial inclusion for citizens and boost their digital excellence locally, regionally, and internationally.
- Enhance the economic and social developmental impact of communications, the Internet, and digital capacity building

Target Groups
- Employees at ministries and state agencies (relocating to the New Administrative Capital or not)
- Employees in governorates and subordinate directorates
- Citizens

This pillar targets school and university students and aims to discover creative and talented young people and prepare them to compete internationally.

1. Egyptian Olympiad in Informatics
The Egyptian Olympiad in Informatics (EOI) is held under the auspices of the Ministry of Communications and Information Technology (MCIT) and the Ministry of Education, in collaboration with the Arab Academy for Science, Technology, and Maritime Transport (AASTMT), represented by the Regional Centre for Informatics.

- Encourage young talents and draw their attention to IT significance, thus benefiting the community in the areas of development and innovation rather than using computers for entertainment through the broad base of software games invading the Arab world
- Learn the best approaches to solving problems related to computers and other areas of science
- Discover young talents in information technology
- Strengthen friendships among EOI participants and cooperation among computer and IT experts in Egypt
- Build a skill pool in coding and IT
- Help shape a promising generation capable of systematic thinking, innovation, and development
- Contribute to the national strategy for addressing PwDs challenges in Egypt
- Create an atmosphere of equal opportunities for PwDs and enhance their community integration
- Train and qualify deaf, hard of hearing, and blind people in IT, computer programs, and applications for better job opportunities

Target Groups
Students under 20

Implementing Agency
Arab Academy for Science, Technology, and Maritime Transport

Implementation Mechanism
Interactive training/distance learning

2. African Olympiad in Informatics
The African Olympiad in Informatics aims to enhance students’ skills in computer algorithms and problem-solving by providing training to trainers from African countries and encouraging Egyptian and African school and university students to participate in the competition.

- Strengthen ties with African countries in general and Nile Basin countries in particular
- Support the participation of African countries in the International Olympiad in Informatics (IOI) by transferring Egyptian expertise and training African youth in programming and technology

Target Groups
Egyptian and African school and university students

Implementing Agency
Arab Academy for Science, Technology, and Maritime Transport

Implementation Mechanism
Interactive training

3. International Olympiad in Informatics
The International Olympiad in Informatics (IOI) is held annually in one of the member states of the International Committee (IC) for the IOI. It is an international competition in informatics for young people under the age of 20.

EOI aims to raise awareness about informatics among young people and qualify them to enter the age of informatics and develop their skills in informatics and its applications. The competition encourages students in different educational stages to take part in competitions to prepare young talents in coding and IT.

Moreover, EOI aims to shape a generation with the ability to think, innovate, and develop; and strengthen friendships and competition among participants and experts. It promotes cultural exchange among students from different countries and qualifies participants to work in technology and programming, helping boost economic growth.

- Get young people interested in informatics (arithmetic, algorithms, and information technology)
- Promote scientific knowledge and cultural exchange among innovators from around the world
- Help exceptional young people land jobs at international companies

Target Groups
Students under the age of 20

Implementing Agency
Arab Academy for Science Technology, and Maritime Transport

Implementation Mechanism
Interactive training/distance learning

4. Microsoft Office Specialist World Championship
Microsoft Office Specialist (MOS) World Championship is a global competition that tests students’ skills in Microsoft Office applications, targeting students between the ages of 13 and 22. The event is organized by Certiport in August every year in the U.S., where 150 countries compete and the best-performing students, who achieved the highest score in the shortest time, are selected.

- Qualify students and select top performers to represent Egypt in the World Championship
- Develop students’ digital skills and improve their tech innovation capability

Target Groups
Egyptian school students

Implementing Agency
Microsoft and Certiport

Implementation Mechanism
Interactive training

5. AI Capacity Building Competition
The Artificial Intelligence (AI) Capacity Building Competition aims to promote digital culture, develop the digital skills of university students, and enhance their tech innovation capability. It comes in line with the national vision of building a safe, productive, and sustainable digital society, and increasing the digital competitiveness of Egyptian students in technology, especially in AI and its applications.

Target Groups
Egyptian university students

Implementing Agency

Implementation Mechanism
Interactive training

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