1 October 2021
NTRA Announces Telecom Stores New Working Hours

The National Telecom Regulatory Authority (NTRA) has announced the new working hours of the telecommunication operators’ retail and customer service outlets. The new hours are effective as of October 1.
NTRA has instructed that the stores open from Saturday to Wednesday, from 9:00 AM to 9:30 PM. On Thursday, the stores shall open from 9:00 AM to 10:30 PM, and on Friday, from 2:00 PM to 10:30 PM. Stores inside shopping malls shall follow the malls’ working hours.
Established by virtue of the Telecommunication Regulation Law No. 10/2003, NTRA acts as the regulatory authority overseeing the telecommunications sector in Egypt, improving its services and expanding its usage.
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