Upgrading the performance in governmental agencies and departments, as well as developing work process, making life easier for citizens, the Minister of Communications and Information Technology, Mr. Hany Mahmoud and the Minister of Justice, Counselor Ahmed Mekki signed today a cooperation protocol for five years.
Offering up-to-date public services comes in line with the best quality standards and international specifications, hence targeting the "International Consortium for Court Excellence" standards, along with developing the relationship between judiciary system, citizens and the various state institutions and extending the trust roots among them.
Basically, the protocol aims at serving citizens, litigants and lawyers by providing many judicial services through internet, advanced call centers and mobile services at the lowest cost.
This shall reduce the number of the citizen’s visit to the judicial authorities. It shall provide services around the clock in complete safety and security, using the best safety and confidentiality standards.
Such a new method increases people’s reliance on the electronic dealings to save time and effort for citizens, lawyers and employees, by providing the latest IT and electronic signature systems. Thus, simplify and facilitate the administrative and judicial procedures, secure them, and provide the necessary advanced technical and technological tools.
The protocol includes several complementary projects aiming to finalize the citizens’ requests, improve working conditions for employees, their performance, and enhancing the control and management, plus protect and secure the documents.
Such a matter contributes a lot in speeding- up citizens and entities’ requests, and assists senior management in decision-making.
The new system is capable of overcoming the slow termination of procedures usually increasing with the frequent citizens’ visits to different judicial authorities. It shall also limit the citizens and litigants interaction with employees and sets standards and clear procedures for serving the public.
Furthermore, the new system reduces the risk of error of the manual system and the large accumulated archiving areas. Moreover, the new system shall accelerate the issuance of reports and statistics for senior management.
The protocol also targets developing electronic advocacy relying on national strategic management of digital identity and using the e-signature techniques for handling files electronically to speed-up the judicial transactions and lawsuit terms.
Among other goals, it aims at developing the Ministry of Justice website to remotely provide services and accessing official documents. This includes official copies of stances and other documents related to the lawsuits procedural system.
All of which is meant to make the citizens’ life easier and promote transparency and information and date access freedom principles, stated in Egypt’s constitution for the year 2012.
The signed protocol is to benefit from the two ministries previous projects and investments in notary offices automation projects and the banned from acting network systems as a development trigger and deployment of such applications at the republic level for their achieved successes in previous years.
The protocol targets the use of the latest technologies by developing the Judicial Information Center to utilize cloud computing systems so as to provide financial and technological resources and maximize the benefit of previous investments.
The current national databases in various projects within the Ministry of Justice (notary offices database and agricultural registration) or at the state level (national ID database) are a real treasure the current protocol shall benefit from.
Consequently, there shall be integration between them to save citizens’ time and effort in all governmental entities and build innovative systems to ensure transparency and protect citizens as money laundering detection system.
Thanks to this protocol, hundreds of graduates shall have new jobs in the companies implementing the Protocol’s projects at its different stages, thus acquiring new skills, in addition to increasing local companies’ expertise.
Implementing these projects opens the door for more opportunities for these companies in the regional and global markets, besides exporting recruited experienced young people to other countries.
