23 July 2021
MCIT Cooperates with Ismailia, Damietta to Attain Institutional Development, Digital Transformation


Within the framework of Digital Egypt strategy, and in light of the directives of the Minister of Communications and Information Technology Amr Talaat, to enhance cooperation with governorates to support digital transformation and institutional development, guided by the projects that have been implemented in the first digital governorate “Port Said governorate”, the Institutional Development Sector representatives at the Ministry of Communications and Information Technology (MCIT) visited the governorates of Ismailia and Damietta to discuss plans to achieve institutional development and digital transformation of the general offices of the two governorates and their affiliated directorates.
 
This is to be attained by creating a work model within government institutions of the two governorates using digital transformation, which contributes to facilitating government procedures and transactions, and creating a new generation of government calibers capable of leading change, increasing the efficiency and effectiveness of government institutions, enhancing governance of administrative performance, improving the quality of services provided to citizens, and promoting digital participation.

MCIT seeks, in partnership with all the state institutions, to build Digital Egypt and forging a digital society, by promoting the development of ICT infrastructure, improving the quality of government services by improving work environment and procedures, supporting the decision-making process, and finding creative solutions to issues of concern to citizens.
 
A meeting has been held between the Governor of Ismailia Sherif Fahmy Bishara, and Deputy Minister for Institutional Development Ghada Labib, during her visit to Ismailia Governorate to discuss the institutional development plan and digital transformation of the governorate in light of Digital Egypt goals and within the framework of the national project for the development of the Egyptian countryside “Decent Life". The plan is to be achieved by developing and building the digital capabilities of employees and leaders and improving the infrastructure to ensure the success of the digital system.
 
During a visit to Damietta Governorate, a meeting has been held between the Governor of Damietta Manal Awad, and the Deputy Minister for Institutional Development Ghada Labib, during which they discussed the institutional development and digital transformation plan for Damietta Governorate.

During the two visits, they agreed to implement an integrated plan to develop and build the digital capabilities of employees and leaders, and to support the creation of an information systems and digital transformation unit in the general office of each governorate.
 
In addition, a workshop on institutional development has been organized within the framework of Digital Egypt strategy and its impacts on upgrading the work system within the institutions, entities and directorates affiliated to each governorate, which contributes to improving the services provided to citizens. The workshop discussed the most prominent concepts and indicators regarding Digital Egypt, and the state’s efforts to build a digital society and citizen, institutional development initiatives and projects, the digital transformation of public institutions and services, and programs to develop and build the digital capabilities of the Egyptian citizen.
 
The workshop also discussed the pillars of the institutional development plan and building digital capabilities for each governorate, and the state's efforts to reach an efficient and effective administrative apparatus that improves the use of resources, interacts with citizens and responds to their demands, and raises their satisfaction through the distinguished services it provides to them. This is in addition to reviewing the state's efforts in providing a digital environment, equipped to support sustainable development, through building the digital capabilities and skills of employees in the administrative apparatus and providing the appropriate climate for digital transformation from mechanisms and work procedures.
 
For her part, Labib ascertained that Egypt is moving at a steady pace in all relevant issues to improve the lives of citizens, noting that building Digital Egypt aims to reach a secure interactive digital society, where digital transformation is a national priority imposed by new technological changes. She explained that digital transformation is not a goal in itself, but rather a way to provide distinguished higher quality services to citizens in a shorter time. It is also a continuous process within institutions that passes through three stages, starting with preparing the institution for digital transformation work, ensuring the absorption of digital transformation, to following up on the sustainability of digital transformation works and ensuring its continuity.
 
Several institutional development and digital transformation projects are being implemented, including the Digital Transformation Sustainability Project in Port Said Governorate as the first digital governorate, and the Comprehensive Health Insurance Project, which Ismailia governorate is within the governorates of the first phase of implementation, while Damietta governorate comes within the governorates of the third phase. This is in addition to the national project for the development of the Egyptian countryside “Decent Life”, where Damietta Governorate was chosen in its first phase through the development of the Kafr Saad Center, as well as the Ismailia Governorate through the development of the Qantara East Center. In addition, the New Administrative Capital is a major project that represents a culture shift and a developed digital environment, and Digital Egypt platform is another project that provides digital services. The creation of information systems and digital transformation units in ministries, governorates and public authorities is currently being implemented.
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