14 January 2024
ICT Minister Visits BPO, ITO, Electronic Design Companies, Inspects EIC in Assiut


The Minister of Communications and Information Technology Amr Talaat and the Governor of Assiut Essam Saad have visited the premises of local and global companies specializing in outsourcing, electronics design, and IT offshoring in New Assiut Technology Park in Assiut Governorate.

The visit is part of the Ministry of Communications and Information Technology’s (MCIT) efforts to engage with the private sector, aiming to ensure the presence of skilled personnel and provide essential resources for fostering an investment-friendly environment. It seeks to encourage ICT companies to broaden their operations across various governorates, with a particular focus on Upper Egypt. This endeavor contributes to intensifying efforts aimed at promoting technology indigenization.
 
The ICT Minister and the Governor of Assiut visited iSON Xperiences, which provides end-to-end customer life cycle management and advanced data-driven digital solutions. The company’s 18,000 people presence spans 19 countries, and 37 delivery centers, serving over 500 million customers in over 40 languages. The company operates four facilities in Egypt, with a workforce exceeding 3,500 employees, encompassing a 50% female representation and 5% inclusion of persons with disabilities (PwDs). Approximately 700 employees are stationed in Assiut, catering to the demands of the local market.

The tour included a visit to EJADA, a Saudi IT services and solutions company, with digital offerings spanning customer experience and engagement, analytics and business intelligence, cloud, cybersecurity, and enterprise IT management. EJADA’s Egypt team consists of 1,700 employees, with 50 based in the Assiut office, who are graduates of Egyptian universities and MCIT training programs. The Assiut office primarily exports its services to the Saudi market, and the company plans to expand its operations in Assiut while continuing to invest in the Egyptian market.
 
Similarly, during the visit, Talaat and Saad visited Brightskies Inc., a leading company specializing in software design and embedded systems, boasting a team of approximately 420 employees. The company has ambitious plans to double its workforce to 800, with a targeted hiring of 90 professionals in the Assiut office by the year 2025.
 
The ICT Minister and Assiut Governor also visited Swift Act, a company specializing in redefining embedded software solutions and covering consumer electronics and the Internet of Things (IoT). The company has offices in the US, Germany, and Egypt. In Egypt, its team includes 100 employees, of whom 12 are in the Assiut premises. Swift Act plans to grow its team to 200, with 60 to be hired in Assiut by 2025.
 
During the tour, the ICT Minister gained insights into the companies’ operations and solutions offered to customers in the domestic and global markets. He discussed with the companies’ officials their personnel requirements, expansion plans, and endeavors to create job opportunities for youth in Assiut.
 
Talaat stressed MCIT commitment to creating decent job opportunities in advanced technologies for young people nationwide, especially in Upper Egypt. MCIT is also committed to advancing the outsourcing industry in various governorates to make the talent pool from these regions available to companies and the business sector. Such initiatives contribute significantly to enhancing Egypt's standing on the broader ICT industry map and increasing digital exports.

Talaat highlighted the Ministry’s efforts to create a conducive environment that encourages both local and global ICT companies to invest. The focus is on fostering specialized competencies necessary to incentivize companies to enhance their digital services exports from Upper Egypt. He added that Egypt is one of the top destinations for outsourcing and IT offshoring services. This has led to a significant surge in Egypt's digital exports, reaching approximately $6.2 billion in 2023, marking a substantial increase from $4.9 billion in 2022, representing a growth rate of 26%.
 
The ICT Minister emphasized that the efficiency and affordability of Egyptian talent serve as compelling factors that attract ICT companies to invest in Upper Egypt. He expressed satisfaction that companies in various governorates, beyond Cairo and Alexandria, are delivering high-value tech services.
 
Following the visit, Talaat and Saad visited the Electronics Innovation Complex (EIC) at the Innovation Building in Assiut Tech Park. The building hosts tech labs, namely the IoT and Robotics Lab, PCB Labs, Fabrication Labs, and 3D Printing for Digital Manufacturing and Prototypes Labs.

EIC serves different sectors, startups, and entrepreneurs, and works as a catalyst for the electronics innovation business environment and the ecosystem of this promising industry. EIC collaborates with universities to support student and graduation projects and offer hands-on training to undergraduates. The center also offers services to the industry sector, and hosts competitions and activities, bringing academia and industry together.
 
Concluding his tour, the ICT Minister, accompanied by the Governor of Assiut, visited the Egyptian Silicon Industries Co. (E-SICO) factory, which manufactures mobile phones and motherboards for many products from local and global brands. The factory, located in Assiut Tech Park, is a source of rare specialization in the region; it offers locally manufactured electronics to the Egyptian market, exports its products, and plans to expand in African markets. E-SICO team includes 300 engineers, technicians, and employees.

The tour was joined by the Deputy ICT Minister for Institutional Development Ghada Labib, the CEO of the Information Technology Industry Development Agency (ITIDA) Ahmed Elzaher, ITI Chairwoman Heba Saleh, the Director of the National Telecommunication Institute (NTI) Ahmed Khattab, the Advisor to the ICT Minister for Technological Talents Hoda Baraka, and the Advisor to the ICT Minister for Digital Community Development Hoda Dahroug.

It is worth noting that New Assiut Tech Park was established under the presidential directives on building technology parks in Borg Al Arab City in Alexandria, New Assiut City in Assiut, Al Sadat City in Menoufia, and New Beni Suef City in Beni Suef. These parks were supported with the infrastructure necessary to host all ICT and innovation activities and associated services and production activities, particularly those where a large number of university graduates can be employed. The parks also help stimulate investments in the electronics industry and other industries supporting various activities.
 
The ICT Minister is visiting Assiut Governorate today to witness the signing of four MoUs aiming to train and qualify university graduates in Upper Egypt in software and embedded systems, build digital capacities, achieve sustainable community development and digital institutional development, and promote digital literacy, especially in the villages targeted within the Decent Life initiative in Assiut.
 
The visit agenda includes opening a post office, visiting WE Applied Technology School (ATS), and exploring two tech companies.
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