Regulations



Regulatory Frameworks and Rules

NTRA sets regulatory frameworks that regulate new telecommunications services, helping improve the quality of service in line with advanced technologies and meeting users’ needs. In addition, NTRA sets standards for telecom operators and service providers to comply with, by establishing regulatory frameworks and rules that help ensure the provision of telecommunications services to users in full transparency, while maintaining free competition among telecom service providers.

- Framework of Interconnection
Reference Interconnection Offer (RIO) and Service Level Agreement (SLA)
In the last few years, the telecommunications industry in Egypt has witnessed a number of significant changes. These changes are represented in the high growth rates attained in terms of revenues and subscribers in the mobile and Internet markets, whereas the fixed line segment experienced a slower growth path.

In its endeavor to create a favorable regulatory environment and enhance competition in the ICT sector, NTRA reviewed the Reference Interconnection Offer (RIO) and Service Level Agreement (SLA) provided by Telecom Egypt to other licensees. NTRA enables Telecom Egypt to provide the interconnection and infrastructure leasing services required for the provision of services (provided by those operators) to end-users on a transparent and non-discriminatory basis.

NTRA has made the Reference Interconnection Offer (RIO) and the Service Level Agreement (SLA) available to all licensed operators, helping maintain transparency and ensure the involvement of all stakeholders in the regulatory decision-making process.

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- IoT Regulatory Framework
After studying methodologies related to the adoption of the Internet of Things (IoT) in Egypt and examining the obstacles hindering the introduction of IoT services, NTRA developed the IoT Regulatory Framework. It entails the rules and measures necessary to increase investments in the IoT industry and improves service governance nationwide.

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- Framework of Competition Protection
o Competition Policy
Regulatory policies are considered the core mission and mandate of NTRA to encourage national and international investments within free competition rules.

This underscores the state’s endeavor towards the formulation of free-market and business-friendly policies. NTRA sees it as a major role to develop a fair competitive telecommunication market that can enhance confidence between existing operators and new entrants in the Egyptian telecommunication sector. This is a dynamic process that necessitates the adoption of regulatory measures, effective enough to reduce the risk of any potential anti-competitive behavior and to remedy the effects of such harmful behavior in case committed.

NTRA is currently in the process of amending its competition policy rules in order to formulate a framework based on anti-trust principles and methodologies.

o Framework of Competition Policy
Pursuant to the Telecommunication Regulation Law No.10/2003, NTRA is in charge of monitoring and protecting competition policy in the telecommunication market. Accordingly, NTRA sets the limits for free competition, which if exceeded will result in the occurrence of monopolistic practices in any of the fields regulated by the law. A general framework for free competition policy is issued by NTRA to determine the policy to be followed to ensure a free competitive and liberalized environment.

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- Regulatory Framework for Provision of MVAS
After studying the methods that could be pursued to spur the growth of mobile value-added services (MVAS) in Egypt and examining the obstacles facing the provision of such services, NTRA has developed a Regulatory Framework for the Provision of MVAS, in line with the provisions of the Telecom Regulation Law No. 10 for the year 2003.

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- Mobile Wallet Regulations
Mobile wallets enable users to perform financial transactions electronically using mobile phones or service outlets. e-Wallets are a great tool that help save time, money, and effort, and protect users’ privacy, confidentiality, and finances.

NTRA has been keen to formulate a set of rules to regulate and govern the use of mobile wallets in the Egyptian telecommunications market.

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- Mobile SIM Card Sales Regulations for Individuals
NTRA has introduced regulations to regulate and govern mobile SIM card sales for Egyptians and foreigners, as well as regulations on SIM swap.

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- Mobile SIM Card Sales Regulations for Corporate Users
Entities requesting a SIM card corporate account at any of the mobile network operators must follow a set of procedures established by NTRA.

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- Regulatory Framework for Establishing Data Centers and Providing Cloud Hosting Services
NTRA has developed a regulatory framework for establishing and operating data centers and providing cloud hosting services. It aims to attract hyper-scale data centers, cloud computing service providers, and electronic content providers to the Egyptian market, helping support the national plans for digital transformation and make modern digital services available to citizens.

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- Mobile Number Portability Regulations (Operators)
NTRA has imposed regulations on operators concerning the Mobile Number Portability (MNP) service, which enables mobile phone users to retain their numbers when changing from one mobile network to another.

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